Ubiquiti uses a knowledge base and forum style platform for technical support via their website. You can find most of the answers to your questions there. They also offer support through email at firstname.lastname@example.org. You will be connected with Ubiquiti's technical support team, who are quick to respond and help you resolve any issues.
As a value-added service to our customers, we offer technical support on Ubiquiti products through our tech support hotline: 800.964.8994 X4129 or email email@example.com. Our staff is available from 8:30 am EST to 8:00 pm EST. Please note, because of the demand for technical support, you must provide a valid customer number in order to receive assistance.